We help businesses and organizations to understand and use information technology (IT). Sometimes we are hired for a particular project and other times our clients just want to get their IT services from an external partner so they can focus on doing what they know best.

Our clients are also people who want to make sure their organization can continue to operate if they experience disasters ranging in scope from hardware failure to a loss of facilities, equipment, or staff.   To that end, we offer practical, "let's get started, let's get done" advice and recommendations. We also have the experience to back it up.

Ask Yourself ...

• Do you need help with information technology for day-to-day issues, special projects, or as "management’s advocate"?
• Would you be able to continue operations if your business experienced a disaster such as a disk drive failure or even a complete loss of all equipment, facilities, and technical staff?
• Do you want services from someone with 30 years of experience, a commitment to independence, and whose advice and guidance is based only with the client’s best interest in mind?

• Have Vendor Independence
  
  The Dieckman Group, LLC, accepts no referral fees, sales commissions, or other incentives from vendors. We are not resellers. We want our clients to know that our advice is given and recommendations are made with only our clients' interests in mind.

• Use a Practical Approach to Projects
  
  Once we understand our client’s needs, concerns, and issues, we apply a practical, results-oriented approach to getting the job done professionally and on-time.
  
  
• Believe that Documentation is Integral
  
  We maintain thorough and accurate technical documentation that is secure and accessible to the client at all times. It's not something we rush to complete as a project winds down.
  
  
• Have an Unusual Combination of Professional Experience
  
  With regard to business continuity and emergency preparedness planning services, Craig Dieckman brings to his clients his professional experience as a former full-time firefighter/paramedic, as a 30 year information technology veteran and senior manager, and as a disaster relief worker in disaster services technology. "Planning for and responding to IT-related disasters and other emergencies is not an academic exercise for me-- I've been there and I've done it. It’s how I think and what I do.- Craig Dieckman”

• Build and Maintain Long-term Relationships Based on Results and Trust
  
  Our clients trust us with their computer systems and their most important and sensitive data. They share their ideas, concerns, problems, and successes with us in confidence. They look to us not as outside contractors or as the next technicians in queue, but rather as extensions of their staff and members of their team. We take that trust seriously in everything we do.