We're different because we ...

• Have Vendor Independence
  
  The Dieckman Group, LLC, accepts no referral fees, sales commissions, or other incentives from vendors. We are not resellers. We want our clients to know that our advice is given and recommendations are made with only our clients' interests in mind.
   
• Use a Practical Approach to Projects
  
  Once we understand our client’s needs, concerns, and issues, we apply a practical, results-oriented approach to getting the job done professionally and on-time.
   
• Believe that Documentation is Integral
  
  We maintain thorough and accurate technical documentation that is secure and accessible to the client at all times. It's not something we rush to complete as a project winds down.
   
• Have an Unusual Combination of Professional Experience
  
  With regard to business continuity and emergency preparedness planning services, Craig Dieckman brings to his clients his professional experience as a former full-time firefighter/paramedic, as a 30 year information technology veteran and senior manager, and as a disaster relief worker in disaster services technology. "Planning for and responding to IT-related disasters and other emergencies is not an academic exercise for me-- I've been there and I've done it. It’s how I think and what I do.- Craig Dieckman”
   
• Build and Maintain Long-term Relationships Based on Results and Trust
  
  Our clients trust us with their computer systems and their most important and sensitive data. They share their ideas, concerns, problems, and successes with us in confidence. They look to us not as outside contractors or as the next technicians in queue, but rather as extensions of their staff and members of their team. We take that trust seriously in everything we do.